Turn every customer question into a satisfying answer
Conversations from your website, app, WeChat and email land in one workspace. The bot handles the first round, agents take over with full context, and tickets plus reports keep everything measurable.
Web / Windows / macOS / iOS / Android · 14-day free trial
- Live chat
- AI chatbot
- Ticketing
- Knowledge base
- Omnichannel
Core capabilities
From first hello to long-term insight, Meiqia covers the whole service loop and hands repetitive work to automation.
Live Chat
One workspace for every channel, nothing slips through
Learn moreAI Chatbot
Answer the first round before a human ever types
Learn moreTicketing
Turn chats into trackable, cross-team work
Learn moreKnowledge Base
Maintain once, serve the bot, agents and help center
Learn moreOmnichannel
Web, app, WeChat, email and social in one place
Learn moreReports & Analytics
See volume and quality in numbers
Learn moreLive in three steps
No development sprint needed — paste one snippet and your site has a chat widget.
Create a workspace
Sign up, name your workspace, pick channels and seats. Done in about a minute.
Connect channels
Copy the web widget code, or authorize WeChat, app SDK and mailbox integrations.
Start serving
Agents log in and take conversations while the bot answers the frequent questions.
All documentation
Features, guides, troubleshooting, FAQ and product information, organized by category.
54 pagesFeatures14
Guides14
Troubleshooting8
What customers say
Integration took half a day. The bot absorbs about sixty percent of repetitive questions.
Once tickets and chats were connected, cross-team work stopped relying on group chat shouting.
The mobile app is smooth. Handling conversations on shift noticeably improved our response time.
Answer the first message, every time
14-day free trial, no credit card, upgrade or downgrade whenever you like.