Meiqia 2026 release: AI agent assistant is now generally availableLearn more

FAQ Overview

Trial, accounts, data and integration basics

The questions new users ask most, in one place. If your answer is not here, use the related links at the bottom of the page or talk to support directly.

Trial and activation

Sign-up includes a 14-day trial with no payment method; upgrading keeps all your data.

  • 14-day free trial
  • No credit card
  • Data kept after upgrade

Onboarding and migration

The web widget is self-serve; historical data can move via spreadsheets or the API, with help available.

  • Self-serve widget
  • Spreadsheet or API migration
  • Migration assistance

FAQ

Can I get an invoice?

Yes. Submit billing details in the console; e-invoices are issued within a few business days.

Which payment methods are supported?

Bank transfer and online payment; annual plans are available through sales.

Answer every customer, every time

Bring website, app, WeChat and email conversations into one workspace.

Free trial