Meiqia offers a REST API and webhooks so you can sync customers and conversations, create tickets and push messages into your CRM, order system or custom back office.
REST API
Read and write customers, conversations, tickets, agents and statistics, scoped by key permissions.
- Customer and conversation access
- Ticket creation and transitions
- Statistics retrieval
Webhooks
Subscribe to events such as conversation created, message sent and ticket status changed.
- Per-event subscriptions
- Signature verification and retries
- Failed delivery logs
FAQ
Is there rate limiting?
Yes, per workspace and endpoint. Exceeding it returns a clear error code and usage is visible in the console.
Do APIs work in self-hosted deployments?
Yes. Capabilities match the cloud version, only the base URL differs.